How To Fix FBZI437 - &1 payments were sent of which &2 were successful and &3 were erroneous

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 437

• Message text: &1 payments were sent of which &2 were successful and &3 were erroneous

What causes this issue?

&v1& payments were sent to the bank. &v2& payments were successful.
With &v3& payments, an error occurred at the bank or during
postprocessing (for example, making an entry in the check register).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI437 - &1 payments were sent of which &2 were successful and &3 were erroneous ?

  The SAP error message FBZI437 indicates that during the processing of payment runs, a certain number of payments were sent, with some being successful and others resulting in errors. The message format typically looks like this: "Payments were sent of which X were successful and Y were erroneous," where X and Y are placeholders for the actual numbers.
  Cause:
  The error can occur due to various reasons, including but not limited to:
  
  Incorrect Payment Data: Issues with the payment data such as incorrect bank details, invalid account numbers, or missing mandatory fields.
  Authorization Issues: The user may not have the necessary authorizations to process certain payments.
  Technical Errors: System errors or issues with the payment medium format (e.g., issues with the file format for electronic payments).
  Blocked Vendors: Payments may be blocked due to vendor status (e.g., blocked for payment).
  Currency Issues: Problems related to currency conversion or unsupported currencies.
  Payment Method Issues: The payment method used may not be valid for the vendor or transaction type.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  Check Payment Logs: Review the payment run logs to identify which payments were successful and which ones failed. This will provide insight into the specific errors.
  Analyze Error Messages: Look for detailed error messages associated with the erroneous payments. These messages can often be found in the payment run log or in the transaction code used for processing payments (e.g., F110).
  Correct Data: For payments that failed due to incorrect data, correct the relevant information in the vendor master data or the payment proposal.
  Review Authorizations: Ensure that the user processing the payments has the necessary authorizations to execute the payment run.
  Check Vendor Status: Verify the status of the vendors involved in the erroneous payments. If they are blocked, you may need to unblock them or resolve any outstanding issues.
  Test Payment Medium: If the issue is related to the payment medium, test the format and ensure it complies with the requirements of the bank or payment processor.
  Consult Documentation: Refer to SAP documentation or support notes related to payment processing for additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to payment processing include F110 (Automatic Payment Transactions), FBZP (Maintain Payment Program), and FBL1N (Vendor Line Item Display).
  SAP Notes: Check SAP Notes for any known issues or patches related to the payment processing functionality.
  User Forums: Consider visiting SAP community forums or user groups for additional insights and shared experiences from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to ensure successful payment processing in SAP.