How To Fix FBZI434 - OFX code 10517: The name of the payment recipient is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 434

• Message text: OFX code 10517: The name of the payment recipient is invalid

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned the code 10517 (payee name invalid). Check the
payee data. (You might also need to check the relevant master data).

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI434 - OFX code 10517: The name of the payment recipient is invalid ?

  The SAP error message FBZI434 with OFX code 10517 indicates that there is an issue with the name of the payment recipient in the context of processing a payment. This error typically arises when the name provided for the payment recipient does not meet the required format or validation criteria set by the system or the payment processing service.
  Cause:
  
  Invalid Characters: The recipient's name may contain special characters or symbols that are not allowed.
  Length Restrictions: The name may exceed the maximum length allowed by the system.
  Format Issues: The name may not conform to the expected format (e.g., missing first name or last name).
  Data Entry Errors: There may be typographical errors in the name.
  Configuration Issues: The payment processing configuration may not be set up correctly to handle the recipient's name.
  
  Solution:
  
  Check the Recipient's Name: Review the name of the payment recipient for any invalid characters, excessive length, or formatting issues. Ensure it adheres to the required standards.
  Correct Data Entry: If there are typographical errors, correct them and ensure that the name is entered correctly.
  Consult Documentation: Refer to the SAP documentation or guidelines for the specific requirements regarding payment recipient names.
  Test with a Different Name: If possible, try processing a payment with a different recipient name to see if the issue persists.
  Configuration Review: If the issue continues, review the payment processing configuration in SAP to ensure it is set up correctly to handle recipient names.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing in SAP, such as FBZP (Payment Program Configuration) and FBZ1 (Manual Payment).
  User Roles and Authorizations: Ensure that the user processing the payment has the necessary roles and authorizations to perform the transaction.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message FBZI434.