How To Fix FBZI417 - OFX code 2010: Bank account of the payment recipient is closed

FBZI417 - Overview

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 417

• Message text: OFX code 2010: Bank account of the payment recipient is closed

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned code 2010 (payee bank account closed). Verify
payee bank account.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI417 - OFX code 2010: Bank account of the payment recipient is closed ?

  The SAP error message FBZI417 with OFX code 2010 indicates that the bank account of the payment recipient is closed. This error typically arises during the processing of payment transactions, such as when attempting to execute a payment run or when processing a payment document.
  
  Cause:
  The primary cause of this error is that the bank account associated with the payment recipient (vendor or customer) has been marked as closed in the system. This can happen for several reasons, including:
  
  The vendor or customer has closed their bank account.
  The bank account details were updated, but the old account was not properly deactivated.
  There may be a data entry error where the wrong bank account is being referenced.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Bank Account Status:
  
  Check the vendor or customer master data to confirm the status of the bank account. You can do this by navigating to the vendor or customer