How To Fix FBZI419 - OFX code 2012: Invalid amount

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 419

• Message text: OFX code 2012: Invalid amount

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned code 2012 (invalid amount). Verify the amount
of payment.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI419 - OFX code 2012: Invalid amount ?

  The SAP error message FBZI419 with OFX code 2012: "Invalid amount" typically occurs during the processing of financial transactions, particularly when dealing with bank statements or electronic bank transfers. This error indicates that there is an issue with the amount specified in the transaction, which may not conform to the expected format or value.
  Causes:
  
  Incorrect Amount Format: The amount may not be formatted correctly (e.g., using commas instead of periods for decimal points).
  Negative Amounts: The system may not accept negative amounts in certain contexts where only positive values are expected.
  Currency Issues: The amount may be specified in a currency that is not supported or recognized by the system.
  Data Entry Errors: Manual entry errors, such as typos or incorrect values, can lead to this error.
  Configuration Issues: There may be configuration settings in the SAP system that restrict certain types of amounts or formats.
  
  Solutions:
  
  Check Amount Format: Ensure that the amount is entered in the correct format. For example, use a period for decimal points and avoid using commas.
  Verify Amount Values: Make sure that the amounts are valid and within acceptable ranges. Check for any negative values if they are not allowed.
  Currency Validation: Confirm that the currency used for the transaction is valid and supported by the system.
  Review Data Entry: Double-check the data entry for any mistakes or typos that could lead to an invalid amount.
  Consult Configuration Settings: If the issue persists, review the configuration settings in SAP related to financial transactions and amounts. Adjust settings if necessary.
  Test with Different Amounts: Try processing the transaction with different amounts to see if the error is specific to certain values.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., FB50, FB60) that may be involved in the process where the error occurs.
  User Documentation: Refer to user manuals or documentation for guidance on entering financial transactions correctly in SAP.
  Support: If the issue cannot be resolved, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the FBZI419 error and implement a suitable solution.