How To Fix FBZI416 - OFX code 2009: Bank account of the payment recipient not found

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 416

• Message text: OFX code 2009: Bank account of the payment recipient not found

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned code 2009 (payee bank account not found).
Verify payee bank account.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI416 - OFX code 2009: Bank account of the payment recipient not found ?

  The SAP error message FBZI416 with OFX code 2009 indicates that the bank account of the payment recipient could not be found. This error typically occurs during the processing of payment transactions, particularly when dealing with electronic payments or bank transfers.
  Cause:
  
  Missing Bank Account Information: The payment recipient (vendor or customer) does not have a bank account assigned in the system.
  Incorrect Bank Account Details: The bank account details provided for the payment recipient may be incorrect or incomplete.
  Inactive or Deleted Bank Account: The bank account associated with the payment recipient may have been marked as inactive or deleted.
  Configuration Issues: There may be issues with the configuration of the payment methods or bank accounts in the system.
  
  Solution:
  
  
  Check Vendor/Customer Master Data:
  
  Navigate to the vendor or customer master data (transaction codes such as XK03 for vendors or XD03 for customers).
  Verify that the bank account information is correctly maintained in the relevant views (e.g., Company Code Data, Payment Transactions).
  
  
  
  Update Bank Account Information:
  
  If the bank account is missing or incorrect, update the master data with the correct bank account details.
  Ensure that the bank account is active and properly configured.
  
  
  
  Review Payment Method Configuration:
  
  Check the payment method configuration in the system to ensure that it is set up correctly for the payment recipient.
  Ensure that the payment method used supports the type of bank account being referenced.
  
  
  
  Test Payment Run:
  
  After making the necessary updates, perform a test payment run to see if the error persists.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any additional configuration or troubleshooting steps related to electronic payments.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XK03 (Display Vendor)
  XD03 (Display Customer)
  FBZP (Payment Program Configuration)
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit vendor/customer master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.