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Message type: E = Error
Message class: FBICRC - Messages for Intercompany Reconciliation
Message number: 631
Message text: Document groups with zero balance retrieved
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FBICRC631
- Document groups with zero balance retrieved ?The SAP error message FBICRC631, which states "Document groups with zero balance retrieved," typically occurs in the context of the SAP Financial Accounting (FI) module, particularly when dealing with document clearing or reconciliation processes. This message indicates that the system has retrieved document groups that do not have any balance, which may not be the expected behavior during a reconciliation or clearing operation.
Cause:
- No Transactions: The document groups being processed may not have any associated transactions, leading to a zero balance.
- Incorrect Selection Criteria: The selection criteria used for retrieving document groups may be too broad or incorrectly defined, resulting in the inclusion of groups that do not have any relevant transactions.
- Data Consistency Issues: There may be inconsistencies in the data, such as missing postings or incorrect document statuses, which could lead to the retrieval of zero-balance groups.
- Clearing Logic: The logic used for clearing or reconciliation may not be correctly set up, causing the system to identify groups that should not be processed.
Solution:
- Review Selection Criteria: Check the selection criteria used in the transaction or report that triggered the error. Ensure that it is correctly defined to exclude zero-balance document groups.
- Check Document Status: Investigate the status of the documents in the groups. Ensure that they are correctly posted and not in a status that would lead to a zero balance.
- Data Validation: Perform a data validation check to ensure that all relevant transactions are posted correctly and that there are no missing entries.
- Adjust Clearing Logic: If applicable, review and adjust the clearing logic or configuration settings in the system to ensure that it only processes relevant document groups.
- Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or process you are working with for any known issues or additional guidance.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with an SAP FI consultant or your internal SAP support team for further assistance.
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