How To Fix FBDI013 - No authorization for "Display Customer" transaction

SAP Error Message - Details

• Message type: E = Error

• Message class: FBDI - FI Messages for Internet Transactions

• Message number: 013

• Message text: No authorization for "Display Customer" transaction

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FBDI013 - No authorization for "Display Customer" transaction ?

  The SAP error message FBDI013 indicates that a user does not have the necessary authorization to perform the "Display Customer" transaction. This is a common issue in SAP systems where user roles and authorizations are strictly managed to ensure data security and integrity.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Authorization Object: The user lacks the required authorization object that allows them to display customer data.
  Role Assignment: The user may not have been assigned the appropriate role that includes the necessary permissions for the transaction.
  Authorization Profile: The user's authorization profile may not include the necessary permissions for the "Display Customer" transaction.
  Transaction Code Restrictions: The transaction code associated with displaying customer data may have restrictions based on user roles.
  
  Solution:
  To resolve the FBDI013 error, you can take the following steps:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID and click on the "Roles" tab to see the roles assigned to the user.
  Verify if the user has a role that includes the necessary authorizations for displaying customer data.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check and help identify which specific authorization object is missing.
  Common authorization objects for customer display include KNA1 (General Data in Customer Master) and KNA2 (Company Code Data in Customer Master).
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify the existing roles or create a new role that includes the required authorizations.
  Use transaction code PFCG (Role Maintenance) to manage roles and authorizations.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator for assistance.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the transaction again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Management: Understanding how SAP authorizations work is crucial. Familiarize yourself with the concepts of roles, profiles, and authorization objects.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user authorizations.
  Audit Logs: If the issue persists, check the audit logs for any additional information regarding authorization failures.
  
  By following these steps, you should be able to resolve the FBDI013 error and enable the user to display customer data as needed.