How To Fix FBDI010 - Mail has not been sent

SAP Error Message - Details

• Message type: E = Error

• Message class: FBDI - FI Messages for Internet Transactions

• Message number: 010

• Message text: Mail has not been sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBDI010 - Mail has not been sent ?

  The SAP error message FBDI010, which indicates that "Mail has not been sent," typically occurs in the context of SAP applications when there is an issue with the email sending functionality. This can happen in various scenarios, such as when trying to send notifications, reports, or other communications via email from the SAP system.
  Causes:
  
  Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings related to the SMTP server, email addresses, or other mail configuration parameters.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the SMTP server.
  Authorization Issues: The user or the system may lack the necessary authorizations to send emails.
  Invalid Email Addresses: The email addresses specified in the sending process may be invalid or incorrectly formatted.
  SMTP Server Issues: The SMTP server itself may be down or experiencing issues, preventing emails from being sent.
  Mail Queue Issues: There may be a backlog or issues in the mail queue that are preventing emails from being processed.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the SMTP configuration in the SAP system. This can be done in transaction code SCOT (SAPconnect: Administration).
  Ensure that the SMTP server settings (host, port, etc.) are correct and that the system is configured to use the correct email protocol.
  
  
  
  Test Email Sending:
  
  Use transaction code SOST to check the status of sent emails. This transaction allows you to view the email queue and see if there are any errors or issues with the emails that were attempted to be sent.
  You can also use transaction code SCOT to send a test email to verify that the configuration is working.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the SMTP server. You can use tools like ping or telnet to test connectivity to the SMTP server.
  
  
  
  Review Authorizations:
  
  Check if the user or the system has the necessary authorizations to send emails. This may involve reviewing roles and permissions in the SAP system.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email addresses being used are valid and correctly formatted. Check for typos or incorrect domains.
  
  
  
  Monitor SMTP Server:
  
  If the SMTP server is managed by another team, check with them to ensure that the server is operational and not experiencing issues.
  
  
  
  Check Mail Queue:
  
  In transaction SOST, look for any stuck emails and review their status. If there are issues, you may need to resolve them or clear the queue.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect configuration and administration.
  SOST: Display and manage the email sending queue.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to email sending in your version of SAP.
  Documentation: Review SAP documentation related to SAPconnect and email configuration for detailed guidance.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.