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Message type: E = Error
Message class: FB - Batch Programs
Message number: 862
Message text: Error occured when creating a payment advice note for & & & advice type &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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FB862
- Error occured when creating a payment advice note for & & & advice type & ?The SAP error message FB862 indicates that there was an issue when trying to create a payment advice note. This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
Causes:
- Missing Configuration: The payment advice note type may not be properly configured in the system.
- Incorrect Data: There may be missing or incorrect data in the payment document or related master data.
- Authorization Issues: The user may not have the necessary authorizations to create a payment advice note.
- Technical Issues: There could be a technical issue, such as a problem with the underlying database or application logic.
- Document Status: The payment document may be in a status that does not allow for the creation of a payment advice note.
Solutions:
Check Configuration:
- Ensure that the payment advice note type is correctly configured in the system. This can be done by checking the configuration settings in the SAP Customizing Implementation Guide (IMG).
- Navigate to Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Payment Transactions > Payment Advice Notes to verify the settings.
Validate Data:
- Review the payment document and ensure that all required fields are filled out correctly.
- Check for any missing or incorrect master data related to the vendor or customer.
Review Authorizations:
- Ensure that the user has the necessary authorizations to create payment advice notes. This can be checked in the user roles and authorizations.
Check Document Status:
- Verify the status of the payment document. If it is already processed or in a locked state, it may not allow for the creation of a payment advice note.
Technical Troubleshooting:
- If the issue persists, consider checking the system logs (transaction SLG1) for any additional error messages or details that could provide more context.
- Consult with your technical team to investigate any potential issues with the database or application.
Related Information:
If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support or consult with an SAP expert for further assistance.
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