How To Fix FB821 - Doc. & & (&) doc.ID & missing for failed payments; no output

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 821

• Message text: Doc. & & (&) doc.ID & missing for failed payments; no output

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB821 - Doc. & & (&) doc.ID & missing for failed payments; no output ?

  The SAP error message FB821 indicates that there is a missing document for a failed payment. This error typically occurs in the context of financial transactions, particularly when trying to process payments that have not been successfully executed due to missing or incomplete documentation.
  Cause:
  
  
  Missing Document: The primary cause of this error is that the system cannot find the document associated with the payment. This could be due to:
  
  The document was not created or posted correctly.
  The document was deleted or archived.
  There is a mismatch in the document ID or reference.
  
  
  
  Payment Block: The payment might be blocked due to various reasons, such as:
  
  Insufficient funds.
  Payment terms not met.
  Other configuration settings in the payment processing.
  
  
  
  Configuration Issues: There may be issues with the configuration of the payment program or the settings related to document types.
  
  
  Solution:
  
  
  Check Document Existence: Verify if the document ID mentioned in the error message exists in the system. You can do this by:
  
  Using transaction codes like FB03 (Display Document) to check if the document is available.
  Ensuring that the document has not been deleted or archived.
  
  
  
  Review Payment Block Reasons: If the payment is blocked, check the payment block reasons in the vendor master data or the invoice. You can do this by:
  
  Going to the vendor master record (transaction code XK03) and checking for any payment blocks.
  Reviewing the invoice for any discrepancies.
  
  
  
  Reprocess Payment: If the document is found and there are no blocks, try to reprocess the payment. You can do this by:
  
  Running the payment program again (transaction code F110).
  Ensuring that all necessary parameters are correctly set.
  
  
  
  Check Configuration: If the issue persists, review the configuration settings related to the payment program. This may involve:
  
  Checking the payment methods and their configurations.
  Ensuring that the document types are correctly set up in the system.
  
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FB03: Display Document
  F110: Automatic Payment Transactions
  XK03: Display Vendor
  FBL1N: Vendor Line Item Display
  
  
  
  Documentation: Review SAP documentation related to payment processing and error handling for further insights.
  
  
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or your internal SAP support team for assistance.
  
  
  By following these steps, you should be able to identify the cause of the FB821 error and implement a solution to resolve it.