How To Fix FB821 - Doc. & & (&) doc.ID & missing for failed payments; no output

FB821 - Overview

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 821

• Message text: Doc. & & (&) doc.ID & missing for failed payments; no output

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB821 - Doc. & & (&) doc.ID & missing for failed payments; no output ?

  The SAP error message FB821 indicates that there is a missing document for a failed payment. This error typically occurs in the context of financial transactions, particularly when trying to process payments that have not been successfully executed due to missing or incomplete documentation.
  
  Cause:
  
  
  Missing Document: The primary cause of this error is that the system cannot find the document associated with the payment. This could be due to:
  
  The document was not created or posted correctly.
  The document was deleted or archived.
  There is a mismatch in the document ID or reference.
  
  
  
  Payment Block: The payment might be blocked due to various reasons, such as:
  
  Insufficient funds.
  Payment terms not met.
  Other configuration settings in the payment processing.
  
  
  
  
  Configuration Issues: There may be issues with the configuration of the payment program or the settings related to document types.
  
  
  
  Solution:
  
  
  Check Document Existence: Verify if the document ID mentioned in the error message exists in the system. You can do this