How To Fix FB823 - No charges exist for doc. & & & customer &; no output

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 823

• Message text: No charges exist for doc. & & & customer &; no output

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB823 - No charges exist for doc. & & & customer &; no output ?

  The SAP error message FB823 indicates that there are no charges or fees associated with a specific document and customer combination, which prevents the system from generating an output (such as an invoice or a billing document). This error typically arises in the context of financial transactions, particularly when dealing with billing or invoicing processes.
  Cause:
  
  
  Missing Charges: The most common cause is that there are no charges defined for the specified document and customer. This could be due to:
  
  Incorrect or incomplete master data for the customer.
  Missing pricing conditions in the pricing procedure.
  The document may not have been set up to include any charges.
  
  
  
  Document Type Issues: The document type being used may not be configured to allow for charges or may not be set up correctly in the system.
  
  
  Configuration Issues: There may be configuration issues in the pricing procedure or the output determination settings that prevent charges from being applied.
  
  
  Solution:
  
  
  Check Customer Master Data: Ensure that the customer master data is complete and correctly configured. Verify that the customer has the necessary pricing conditions set up.
  
  
  Review Document: Check the specific document (e.g., invoice, billing document) to ensure that it has been created correctly and that it includes the necessary charges. 
  
  
  Pricing Procedure: Review the pricing procedure assigned to the document type. Ensure that the relevant pricing conditions are maintained and that they are applicable to the customer.
  
  
  Output Configuration: Check the output determination settings to ensure that the output type is correctly configured to generate output for the document type in question.
  
  
  Transaction Codes: Use transaction codes like VK11 to maintain pricing conditions, VD02 to change customer master data, and NACE to configure output types.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB70 (for customer invoices), VF01 (for billing documents), and NACE (for output determination).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Exits and BAdIs: If custom logic is involved, check for any user exits or BAdIs that might affect the pricing or output determination process.
  
  By following these steps, you should be able to identify the root cause of the FB823 error and implement the necessary changes to resolve it.