How To Fix FB808 - Output language could not be determined for customer &; no output

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 808

• Message text: Output language could not be determined for customer &; no output

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB808 - Output language could not be determined for customer &; no output ?

  The SAP error message FB808 indicates that the system is unable to determine the output language for a customer, which results in no output being generated for a document (such as an invoice or a payment advice). This issue typically arises in the context of printing or sending documents where language settings are crucial for proper formatting and communication.
  Cause:
  
  Missing Language Settings: The customer master record may not have a language specified, or the language field is blank.
  Output Device Configuration: The output device may not be configured to handle the specified language.
  User Profile Settings: The user profile may not have a default language set, which can affect how outputs are generated.
  Customizing Settings: The output type may not be properly configured in the customizing settings, leading to issues in determining the language.
  
  Solution:
  
  
  Check Customer Master Record:
  
  Go to the customer master record (transaction code XD02 for general data or FD02 for company code data).
  Ensure that the "Language" field is filled in correctly. If it is blank, enter the appropriate language code (e.g., "EN" for English, "DE" for German).
  
  
  
  Review Output Device Settings:
  
  Check the configuration of the output device (transaction code SPAD).
  Ensure that the output device supports the required languages and is correctly set up.
  
  
  
  User Profile Language:
  
  Check the user profile settings (transaction code SU01).
  Ensure that the user has a default language set in their profile.
  
  
  
  Output Type Configuration:
  
  Review the output type settings in the customizing (transaction code NACE).
  Ensure that the output type is correctly configured to handle the language settings.
  
  
  
  Testing:
  
  After making the necessary changes, test the output generation again to see if the issue is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02: Change Customer Master Data
  FD02: Change Customer Master Data (Company Code)
  SPAD: Spool Administration
  SU01: User Maintenance
  NACE: Output Types
  
  
  
  Language Codes: Familiarize yourself with the language codes used in SAP (e.g., EN, DE, FR, etc.) to ensure correct entries.
  
  
  Documentation: Refer to SAP Help documentation for more details on output management and language settings.
  
  
  By following these steps, you should be able to resolve the FB808 error and ensure that the output language for the customer is correctly determined.