How To Fix FB553 - Several customers in document & & &; no output

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 553

• Message text: Several customers in document & & &; no output

What causes this issue?

In the document &V1& &V2& &V3&, line items for different customers
are available.
An automatic correspondence is not provided for this case.

System Response

The correspondence request is not output.

How to fix this error?

Please check whether the document, for which the correspondence
request was carried out, corresponds to the configurations and
possibly other requirements of the correspondence. If the document
fulfills all criteria and the configuration is correct, please
contact your system supervisor.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FB553 - Several customers in document & & &; no output ?

  The SAP error message FB553 ("Several customers in document & & &; no output") typically occurs when you are trying to post a financial document that involves multiple customers, but the system is unable to generate the necessary output (like a customer invoice or statement) due to the presence of multiple customer accounts in the same document.
  Cause:
  
  Multiple Customer Accounts: The document you are trying to post contains multiple customer accounts, which is not allowed for certain types of postings or outputs.
  Output Configuration: The output configuration for the document type may not be set up to handle multiple customers.
  Document Type Restrictions: Certain document types in SAP may have restrictions on the number of customer accounts that can be included in a single document.
  
  Solution:
  
  Single Customer Posting: If possible, split the document into separate postings for each customer. This means creating individual documents for each customer instead of combining them into one.
  Check Output Settings: Review the output settings for the document type you are using. Ensure that the output configuration allows for multiple customers if that is your intention.
  Consult Documentation: Refer to SAP documentation or your organization's SAP configuration guide to understand the limitations and configurations related to customer postings.
  Custom Development: If your business process requires handling multiple customers in a single document, consider discussing with your SAP technical team about possible custom development or enhancements to support this requirement.
  
  Related Information:
  
  Transaction Codes: You may encounter this error while using transaction codes like FB01 (Post Document), FB50 (G/L Account Document), or others related to financial postings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this issue.
  User Exits and BAdIs: If your organization has specific business requirements, consider using user exits or Business Add-Ins (BAdIs) to customize the behavior of the posting process.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting (FI) to further investigate the problem.