How To Fix FB470 - & correspondence requests carried out were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 470

• Message text: & correspondence requests carried out were deleted

What causes this issue?

You have carried out the trigger program for correspondences.

System Response

The program only deleted correspondence requests marked as completed in
the table for Financial Accounting correspondence requests.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FB470 - & correspondence requests carried out were deleted ?

  The SAP error message FB470 typically indicates that a correspondence request has been deleted, which can occur in various scenarios within the SAP system. Here’s a breakdown of the cause, potential solutions, and related information regarding this error:
  Cause:
  
  Deletion of Correspondence Requests: The error arises when a user attempts to process or access a correspondence request that has already been deleted from the system.
  Data Integrity Issues: There may be issues with data integrity if the correspondence request was deleted while other processes were still referencing it.
  User Permissions: Sometimes, the user may not have the necessary permissions to view or access the correspondence requests, leading to confusion about their status.
  System Configuration: Incorrect configuration settings in the SAP system can also lead to unexpected deletions or errors related to correspondence requests.
  
  Solution:
  
  Check Deletion Status: Verify if the correspondence request was indeed deleted. You can do this by checking the relevant transaction codes (like FB03 for document display) or using the appropriate reports.
  Recreate the Request: If the correspondence request was deleted and is needed, you may need to recreate it. Ensure that all necessary data is correctly entered.
  Review User Permissions: Ensure that the user has the appropriate permissions to access and manage correspondence requests. This may involve checking roles and authorizations in the SAP system.
  Consult Logs: Check system logs (transaction SLG1) for any related messages or errors that might provide more context on why the request was deleted.
  System Configuration Review: If the issue persists, it may be necessary to review the system configuration or consult with your SAP Basis or technical team to ensure that there are no underlying issues causing the deletions.
  Contact SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB02 (Change Document), and others that may help in managing correspondence requests.
  Documentation: Review SAP documentation or help files related to correspondence processing to understand the expected behavior and troubleshooting steps.
  User Training: Ensure that users are trained on how to properly manage correspondence requests to avoid accidental deletions or errors.
  
  By following these steps, you should be able to address the FB470 error and manage correspondence requests effectively within your SAP environment.