How To Fix FARR_MSG_CUSTOM837 - Item &1: The quantity unit in invoice does not match with the orig. item

FARR_MSG_CUSTOM837 - Overview

• Message type: E = Error

• Message class: FARR_MSG_CUSTOM - Customizable Messages for Revenue Accounting

• Message number: 837

• Message text: Item &1: The quantity unit in invoice does not match with the orig. item

What causes this issue?

You try to transfer invoice RAIs. But the quantity unit of this RAI
differs from the quantity unit of the corresponding order RAI.

System Response

Invoice RAI remains in raw status.

How to fix this error?

The quantity unit of the invoice and order RAI should be the same. You
should update the quantity unit in the source system and generate new
RAIs.
In some specific cases is the difference in quantity unit between order
RAI and invoice RAI allowed. In such case you can deactivate this error
message in transaction OBA5.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FARR_MSG_CUSTOM837 - Item &1: The quantity unit in invoice does not match with the orig. item ?

  The SAP error message FARR_MSG_CUSTOM837 indicates that there is a mismatch between the quantity unit specified in the invoice and the original item’s quantity unit in the system. This error typically occurs in the context of financial accounting and asset accounting, particularly when dealing with invoices related to asset transactions.
  
  Cause:
  
  Unit of Measure Mismatch: The unit of measure (UoM) used in the invoice does not match the unit of measure defined for the original item in the system. For example, if the original item is defined in "pieces" but the invoice is trying to process it in "boxes," this error will occur.
  Incorrect Invoice Entry: The user may have incorrectly entered the quantity unit while creating the invoice.
  
  Configuration Issues: There may be configuration issues in the material master or invoice processing settings that lead to this mismatch.
  
  
  Solution:
  
  Check the Original Item: Verify the unit of measure defined for the original item in the