How To Fix FARR_MSG_CUSTOM855 - Item &1: quantity neither sent nor determined correctly via rules.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FARR_MSG_CUSTOM - Customizable Messages for Revenue Accounting

  • Message number: 855

  • Message text: Item &1: quantity neither sent nor determined correctly via rules.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FARR_MSG_CUSTOM855 - Item &1: quantity neither sent nor determined correctly via rules. ?

    The SAP error message FARR_MSG_CUSTOM855 typically occurs in the context of the SAP Flexible Real Estate Management (RE-FX) module, particularly when dealing with the management of rental agreements or similar transactions. This error indicates that the system is unable to determine the quantity for a specific item (in this case, item &1) either because it was not sent in the transaction or because the rules defined for determining the quantity did not yield a valid result.

    Cause:

    1. Missing Quantity Data: The quantity for the item was not provided in the transaction data.
    2. Incorrect Configuration: The rules set up for determining the quantity may not be correctly configured or may not cover the specific scenario being processed.
    3. Data Inconsistencies: There may be inconsistencies or missing data in the master data or transaction data that prevent the system from calculating the quantity.
    4. Business Logic Issues: The business logic defined in the system may not align with the current transaction, leading to the inability to determine the quantity.

    Solution:

    1. Check Input Data: Ensure that the quantity for item &1 is being sent correctly in the transaction. If it is missing, provide the necessary quantity data.
    2. Review Configuration: Examine the configuration settings related to the quantity determination rules. Ensure that they are set up correctly and that they cover all necessary scenarios.
    3. Validate Master Data: Check the master data related to the item in question. Ensure that all required fields are filled out and that there are no inconsistencies.
    4. Debugging: If the issue persists, consider debugging the process to identify where the quantity determination is failing. This may involve looking at the relevant function modules or BAPIs that are responsible for quantity determination.
    5. Consult Documentation: Review SAP documentation or notes related to the error message for any specific guidance or updates that may address the issue.
    6. Engage SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP RE-FX that may help in troubleshooting, such as those for managing rental agreements or reviewing configuration settings.
    • SAP Notes: Search for SAP Notes related to the error message FARR_MSG_CUSTOM855 in the SAP Support Portal, as there may be specific patches or updates that address known issues.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions or workarounds may have been shared.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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