How To Fix FAP_CMP814 - No email address entered in user master record, notification not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FAP_CMP - Vendor Manual Payment

• Message number: 814

• Message text: No email address entered in user master record, notification not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FAP_CMP814 - No email address entered in user master record, notification not possible ?

  The SAP error message FAP_CMP814 indicates that there is no email address entered in the user master record for the user who is supposed to receive a notification. This error typically occurs when the system attempts to send an email notification, but it cannot find a valid email address associated with the user.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the user master record does not have an email address specified.
  User Profile Issues: The user profile may not be properly configured, or the email address may have been removed or not set up correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to receive notifications.
  
  Solution:
  To resolve this error, you need to ensure that the user master record has a valid email address. Here are the steps to do this:
  
  
  Access User Master Record:
  
  Use transaction code SU01 to access the user master record.
  Enter the username for which you want to check the email address and click on the "Display" button.
  
  
  
  Check Email Address:
  
  Navigate to the Address tab in the user master record.
  Look for the field labeled Email or Internet Address.
  If the email address is missing, enter a valid email address.
  
  
  
  Save Changes:
  
  After entering the email address, save the changes to the user master record.
  
  
  
  Test Notification:
  
  After updating the email address, test the functionality that was generating the error to ensure that the notification can now be sent successfully.
  
  
  
  Related Information:
  
  User Master Record: The user master record in SAP contains all the necessary information about a user, including their roles, authorizations, and contact details.
  Email Configuration: Ensure that the SAP system is properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) to ensure that the email sending functionality is active.
  Authorization: Check if the user has the necessary authorizations to receive notifications. This can be done by reviewing the roles assigned to the user in the user master record.
  
  By following these steps, you should be able to resolve the FAP_CMP814 error and ensure that notifications can be sent to the intended recipients.