How To Fix F5A389 - Document with reference & & & & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F5A - Document Editing

  • Message number: 389

  • Message text: Document with reference & & & & does not exist

  • Show details Hide details
  • trados = fi

    What causes this issue?

    Document with reference &v1& &v2& &v3& does not exist in ledger &V4&.

    System Response

    The required document does not exist in ledger &V4&, or is being posted.

    How to fix this error?

    Special feature of the subsequent archiving in the new general ledger:
    You can only display the general ledger view if the document was posted
    after the date of changeover to the new general ledger.
    For direct access to archived documents from general ledger view
    (FB03L), you must have activated and created an information structure
    for the relevant archive files based on the field catalog SAP_FI_DOC_003
    of SAP AS. Alternatively, you can display archived general ledger
    documents in the document display (FB03) when you change to the general
    ledger view.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F5A389 - Document with reference & & & & does not exist ?

    The SAP error message F5A389, which states "Document with reference & & & & does not exist," typically occurs when you are trying to access a document (such as an invoice, purchase order, or other financial document) that the system cannot find. This can happen for several reasons:

    Causes:

    1. Incorrect Document Number: The document number you are trying to access may be incorrect or mistyped.
    2. Document Deletion: The document may have been deleted or archived, making it unavailable in the current database.
    3. Authorization Issues: You may not have the necessary permissions to view the document.
    4. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the document not being available.
    5. Document Type: The document type you are trying to access may not exist in the system or may not be relevant to the transaction you are performing.

    Solutions:

    1. Verify Document Number: Double-check the document number you are entering to ensure it is correct.
    2. Check Document Status: If you suspect the document may have been deleted or archived, check with your system administrator or the relevant department to confirm its status.
    3. Review Authorizations: Ensure that you have the necessary permissions to access the document. If not, contact your SAP security administrator to request access.
    4. Check for Synchronization Issues: If your SAP system is integrated with other systems, check for any synchronization issues that may be causing the document to be unavailable.
    5. Consult SAP Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    Related Information:

    • Transaction Codes: Depending on the type of document you are trying to access, you may be using different transaction codes (e.g., FB03 for displaying financial documents, ME23N for displaying purchase orders).
    • SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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