How To Fix F5A383 - Error while determining payment amount

F5A383 - Overview

• Message type: E = Error

• Message class: F5A - Document Editing

• Message number: 383

• Message text: Error while determining payment amount

What causes this issue?

More than one document was found for the application type
'&v1&', application key '&v2&' ' &v3&',
and the logical system '&v4&'.

System Response

You can only determine the payment amount if the assignment is unique.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5A383 - Error while determining payment amount ?

  The SAP error message F5A383, which indicates "Error while determining payment amount," typically arises during the payment processing phase in SAP, particularly in the context of accounts payable or receivable. This error can occur for various reasons, and understanding the cause is essential for resolving it.
  Possible Causes:
  
  Incorrect Payment Terms: The payment terms defined in the vendor or customer master data may not be compatible with the transaction.
  Missing or Incorrect Configuration: There may be missing configuration settings in the payment program or related modules.
  Currency Issues: There could be discrepancies in currency settings, such as exchange rates not being maintained or mismatched currencies between documents.
  Incomplete Document: The invoice or payment document may be incomplete or contain errors that prevent the system from calculating the payment amount.
  Open Items: There may be open items in the account that are not cleared, leading to issues in determining the payment amount.
  User Authorizations: The user may lack