How To Fix F5A381 - Mandate is not active

F5A381 - Overview

• Message type: E = Error

• Message class: F5A - Document Editing

• Message number: 381

• Message text: Mandate is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F5A381 - Mandate is not active ?

  The SAP error message F5A381 indicates that a mandate (a direct debit authorization) is not active. This error typically occurs in the context of financial transactions involving direct debits, particularly in the SAP Financial Accounting (FI) module.
  
  Cause:
  The error arises when you attempt to process a direct debit transaction for a customer or vendor whose mandate is either:
  
  Not created.
  Not activated.
  Expired or invalid.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Mandate Status:
  
  Go to the relevant transaction in SAP (e.g., transaction code FD32 for customers or FK32 for vendors).
  Check the mandate status for the customer or vendor in question. Ensure that the mandate is created and active.
  
  
  
  Create or Activate Mandate:
  
  If the mandate does not exist, you will need to create it. This can typically be done using transaction code FDM1 (for creating mandates).
  If the mandate exists but is not active, you may need to activate it. This can usually be done in