How To Fix F5787 - & items have not been activated due to inconsistent withholding tax info


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F5 - Document Editing

  • Message number: 787

  • Message text: & items have not been activated due to inconsistent withholding tax info

  • Show details Hide details
  • What causes this issue?

    The open items display different withholding tax information from the
    relevant business partner master record. For example, the number of
    withholding tax types in the open item could differ from the number of
    withholding tax types in the master record.

    System Response

    Items are not activated.

    How to fix this error?

    Change the withholding tax data for the open item in question.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F5787 - & items have not been activated due to inconsistent withholding tax info ?

    The SAP error message F5787 indicates that items have not been activated due to inconsistent withholding tax information. This error typically arises in the context of financial transactions where withholding tax is applicable, such as vendor invoices or payments.

    Cause:

    1. Inconsistent Withholding Tax Data: The withholding tax information for the vendor or the transaction may not be consistent. This can happen if:

      • The withholding tax type is not correctly defined for the vendor.
      • The withholding tax codes used in the transaction do not match the vendor's settings.
      • There are missing or incorrect entries in the withholding tax master data.
    2. Configuration Issues: There may be issues in the configuration of withholding tax settings in the SAP system, such as:

      • Incorrect tax jurisdiction settings.
      • Missing tax codes or incorrect assignment of tax codes to the relevant accounts.
    3. Document Type Restrictions: Certain document types may have specific requirements for withholding tax that are not being met.

    Solution:

    1. Check Vendor Master Data:

      • Go to the vendor master record and verify the withholding tax information. Ensure that the correct withholding tax types and codes are assigned.
      • Ensure that the vendor is set up correctly for withholding tax processing.
    2. Review Transaction Data:

      • Check the transaction (e.g., invoice or payment) for the withholding tax codes used. Ensure they are valid and correspond to the vendor's withholding tax settings.
    3. Configuration Review:

      • Review the configuration settings for withholding tax in the SAP system. Ensure that all necessary tax codes are defined and correctly assigned to the relevant accounts.
      • Check the configuration for withholding tax types and ensure they are set up according to the legal requirements.
    4. Test with Different Document Types: If applicable, try processing the transaction with a different document type to see if the issue persists.

    5. Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on withholding tax configuration.

    6. Debugging: If the issue persists, consider debugging the transaction to identify the exact point of failure in the withholding tax determination process.

    Related Information:

    • SAP Documentation: Refer to SAP Help documentation for detailed information on configuring withholding tax and troubleshooting related issues.
    • Transaction Codes: Use transaction codes like FK03 (Display Vendor), FB60 (Enter Incoming Invoice), and OBZT (Define Withholding Tax Types) to review and manage withholding tax settings.
    • User Exits and BAdIs: If custom logic is implemented, check for any user exits or BAdIs that might affect withholding tax processing.

    By following these steps, you should be able to identify and resolve the issue causing the F5787 error in SAP.

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