How To Fix F5775 - Customer & does not exist in any of the company codes

F5775 - Overview

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 775

• Message text: Customer & does not exist in any of the company codes

What causes this issue?

Customer &V1& does not exist in company code &V2&, nor in any of the
company codes which are to be processed by &V2& when clearing takes
place.

System Response

Error message

How to fix this error?

Correct the specified account number.

Error message extract from SAP system. Copyright SAP SE.

F5775 - Details

• The SAP error message F5775 indicates that the customer you are trying to process does not exist in any of the company codes in your SAP system. This error typically arises when you attempt to perform a transaction related to a customer account that has not been created or is not active in the relevant company code.
  
  Cause:
  
  Customer Not Created: The customer account has not been created in the specific company code you are working with.
  Incorrect Company Code: The transaction is being executed in a company code where the customer is not set up.
  Inactive Customer: The customer may exist but is marked as inactive in the relevant company code.
  Data Entry Error: There may be a typo or error in the customer number or company code entered during the transaction.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) and enter the customer number