How To Fix F5775 - Customer & does not exist in any of the company codes

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 775

• Message text: Customer & does not exist in any of the company codes

What causes this issue?

Customer &V1& does not exist in company code &V2&, nor in any of the
company codes which are to be processed by &V2& when clearing takes
place.

System Response

Error message

How to fix this error?

Correct the specified account number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5775 - Customer & does not exist in any of the company codes ?

  The SAP error message F5775 indicates that the customer you are trying to process does not exist in any of the company codes in your SAP system. This error typically arises when you attempt to perform a transaction related to a customer account that has not been created or is not active in the relevant company code.
  Cause:
  
  Customer Not Created: The customer account has not been created in the specific company code you are working with.
  Incorrect Company Code: The transaction is being executed in a company code where the customer is not set up.
  Inactive Customer: The customer may exist but is marked as inactive in the relevant company code.
  Data Entry Error: There may be a typo or error in the customer number or company code entered during the transaction.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) and enter the customer number and company code to verify if the customer exists.
  If the customer does not exist, you will need to create it using transaction code XD01 (Create Customer) or FD01 (Create Customer - Company Code).
  
  
  
  Create Customer in the Correct Company Code:
  
  If the customer exists in another company code but not in the one you are working with, you will need to create the customer in the relevant company code.
  
  
  
  Check Customer Status:
  
  If the customer exists but is inactive, you may need to reactivate the customer account. This can be done in the customer master data maintenance screen.
  
  
  
  Verify Input Data:
  
  Double-check the customer number and company code you are entering to ensure there are no typographical errors.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unsure about the customer setup or need assistance, consult with your SAP administrator or the team responsible for customer master data management.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Company Code)
  FD02: Change Customer (Company Code)
  FD03: Display Customer (Company Code)
  
  
  
  SAP Notes: Check SAP Notes for any specific issues or patches related to customer master data management.
  
  
  Documentation: Refer to SAP documentation for detailed steps on managing customer master data and understanding the implications of customer account statuses.
  
  
  By following these steps, you should be able to resolve the F5775 error and ensure that the customer is properly set up in the relevant company code.