How To Fix F5767 - Enter either the reference number or the document number.

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 767

• Message text: Enter either the reference number or the document number.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F5767 - Enter either the reference number or the document number. ?

  The SAP error message F5767 ("Enter either the reference number or the document number") typically occurs in the context of financial transactions, particularly when trying to process or display documents in the SAP system. This error indicates that the system requires either a reference number or a document number to proceed, and neither has been provided.
  Cause:
  
  Missing Input: The user has not entered either the reference number or the document number in the relevant fields.
  Incorrect Transaction Type: The transaction being performed may require specific identifiers that have not been provided.
  User Error: The user may have overlooked entering the required information or may have entered it incorrectly.
  
  Solution:
  
  Check Input Fields: Ensure that you have entered either the reference number or the document number in the appropriate field. Double-check for any typos or formatting issues.
  Review Transaction Requirements: Consult the documentation or help resources for the specific transaction you are trying to perform to understand which identifiers are required.
  Use the Correct Transaction Code: Make sure you are using the correct transaction code that corresponds to the action you want to perform.
  Consult with IT Support: If you are unsure about the required fields or if the error persists after entering the necessary information, reach out to your SAP support team or IT department for assistance.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation or help portal for detailed information on the specific transaction and its requirements.
  User Training: If this error is common among users, consider providing additional training or resources to help users understand how to properly enter data in the system.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., FB03 for displaying documents, FB60 for entering vendor invoices) to ensure you are using the system correctly.
  
  By following these steps, you should be able to resolve the error and proceed with your transaction in SAP.