How To Fix F5679 - SAPoffice user & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 679

• Message text: SAPoffice user & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F5679 - SAPoffice user & does not exist ?

  The SAP error message F5679, which states "SAPoffice user & does not exist," typically occurs when the system is trying to send an SAPoffice message to a user that is not recognized in the system. This can happen for several reasons, including:
  Causes:
  
  User Does Not Exist: The specified user does not exist in the SAP system.
  User is Inactive: The user exists but is inactive or locked.
  Incorrect User ID: There may be a typo or incorrect user ID in the message.
  Missing SAPoffice Configuration: The SAPoffice settings may not be properly configured for the user.
  User Not Assigned to a Valid Communication Method: The user may not have a valid communication method set up in their user profile.
  
  Solutions:
  
  
  Verify User Existence:
  
  Check if the user exists in the system by using transaction code SU01 (User Maintenance).
  Ensure that the user ID is spelled correctly.
  
  
  
  Check User Status:
  
  If the user exists, check if the user is active. If the user is locked or inactive, you will need to unlock or activate the user.
  
  
  
  Review User Profile:
  
  Ensure that the user has the necessary authorizations and that their profile is correctly set up for SAPoffice communication.
  
  
  
  Check SAPoffice Configuration:
  
  Ensure that the SAPoffice settings are correctly configured. This can include checking the settings in transaction SO01 (SAPoffice Administration).
  
  
  
  Assign Communication Method:
  
  Make sure that the user has a valid communication method assigned in their user profile. This can be done in the user maintenance screen (SU01).
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team to check for any system-wide issues or configurations that may be affecting user recognition.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SO01: SAPoffice Administration
  
  
  User Management: Understanding user roles and authorizations in SAP is crucial for troubleshooting issues related to user access and communication.
  SAP Notes: Check SAP Notes for any known issues or patches related to SAPoffice and user management.
  
  By following these steps, you should be able to identify and resolve the issue related to the F5679 error message in SAP.