How To Fix F5645 - ISR data deleted, since amount not equal to amount of referenced item

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 645

• Message text: ISR data deleted, since amount not equal to amount of referenced item

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Since the specified amount differs from the amount in the referenced
invoice item, the ISR data taken from the referenced item will be
deleted.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5645 - ISR data deleted, since amount not equal to amount of referenced item ?

  The SAP error message F5645, which states "ISR data deleted, since amount not equal to amount of referenced item," typically occurs in the context of the SAP IS-Retail module. This error indicates that there is a discrepancy between the amounts in the ISR (Information System for Retail) data and the amounts in the referenced item, leading to the deletion of the ISR data.
  Cause:
  
  Amount Mismatch: The primary cause of this error is that the amount in the ISR data does not match the amount of the referenced item (e.g., a sales order, invoice, or other financial document).
  Data Integrity Issues: There may be issues with data integrity, such as incorrect postings, manual adjustments, or inconsistencies in the data.
  Configuration Issues: Incorrect configuration settings in the SAP system related to the ISR or financial postings can also lead to this error.
  
  Solution:
  
  Check Amounts: Verify the amounts in the ISR data and the referenced item. Ensure that they match. If there are discrepancies, investigate the source of the differences.
  Repost Transactions: If the amounts are incorrect due to a posting error, you may need to reverse and repost the transactions to correct the amounts.
  Data Consistency Check: Run data consistency checks in the SAP system to identify and resolve any inconsistencies in the data.
  Review Configuration: Check the configuration settings related to ISR and financial postings to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or notes related to the ISR module for any specific guidance on handling this error.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for discrepancies.
  Tables Involved: Familiarize yourself with the relevant tables in the ISR module, such as ISR_DATA, VBRK, and VBRP, to analyze the data.
  SAP Notes: Search for SAP Notes related to error F5645 in the SAP Support Portal for any patches or updates that may address this issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.