How To Fix F5644 - ISR data is different from that in the item referenced

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 644

• Message text: ISR data is different from that in the item referenced

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F5644 - ISR data is different from that in the item referenced ?

  The SAP error message F5644, which states "ISR data is different from that in the item referenced," typically occurs in the context of the Integrated Service Request (ISR) process in SAP. This error indicates a discrepancy between the data in the ISR and the data in the referenced item, which can lead to issues in processing transactions or managing service requests.
  Causes:
  
  Data Mismatch: The most common cause is that the data in the ISR (such as quantities, prices, or other relevant fields) does not match the data in the referenced item (like a purchase order or service order).
  Changes in Data: If the referenced item was modified after the ISR was created, it may lead to inconsistencies.
  Incorrect Configuration: There may be configuration issues in the system that lead to incorrect data being pulled into the ISR.
  User Input Errors: Manual entries or changes made by users that do not align with the original data can also trigger this error.
  
  Solutions:
  
  Review Data: Check the ISR and the referenced item for discrepancies. Ensure that all relevant fields match.
  Update ISR: If the referenced item has been changed, update the ISR to reflect the current data.
  Recreate ISR: If the discrepancies are significant or if the ISR is corrupted, consider deleting the ISR and recreating it from scratch.
  Check Configuration: Review the configuration settings related to ISR and ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or notes related to ISR for any specific guidance or known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Service Order), IW32 (Change Service Order), and IW33 (Display Service Order) to navigate through service requests and orders.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to access and modify ISRs and referenced items.
  Testing: If changes are made to resolve the issue, conduct thorough testing to ensure that the error does not recur and that the ISR process functions as expected.
  
  By following these steps, you should be able to identify the cause of the F5644 error and implement a solution to resolve it.