How To Fix F5469 - Payee not clear; correct


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F5 - Document Editing

  • Message number: 469

  • Message text: Payee not clear; correct

  • Show details Hide details
  • What causes this issue?

    For payment from the one-time account, several items were selected
    with different address data. However, only payments with a unique payee
    are supported for outgoing payments which include the creation of a
    payment form.

    System Response

    The outgoing payment cannot be posted in its present form.

    How to fix this error?

    Only pay those line items for which the address data is
    identical together.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F5469 - Payee not clear; correct ?

    The SAP error message F5469, which states "Payee not clear; correct," typically occurs in the context of financial transactions, particularly when dealing with payment processing or clearing accounts. This error indicates that the system is unable to identify or clear the payee associated with a transaction, which can lead to issues in processing payments or reconciling accounts.

    Causes:

    1. Incorrect Payee Information: The payee details (such as vendor or customer information) may be incorrect or incomplete in the system.
    2. Missing Clearing Document: There may be no corresponding clearing document for the transaction, which is necessary for the system to recognize the payee.
    3. Open Items: There might be open items in the accounts that need to be cleared before the transaction can be processed.
    4. Configuration Issues: There could be configuration issues in the payment processing settings or in the financial accounting module.
    5. Data Inconsistencies: Inconsistencies in master data or transaction data can lead to this error.

    Solutions:

    1. Verify Payee Information: Check the vendor or customer master data to ensure that all required fields are filled out correctly. Make sure the payee is active and properly set up in the system.
    2. Check Open Items: Review the open items in the relevant accounts to ensure that there are no outstanding transactions that need to be cleared.
    3. Clear Open Items: If there are open items, you may need to clear them manually or through the appropriate transaction codes (e.g., F-32 for customer clearing, F-44 for vendor clearing).
    4. Review Payment Documents: Ensure that the payment documents are correctly created and that they reference the correct payee.
    5. Consult Configuration Settings: If the issue persists, consult with your SAP configuration team to review the settings related to payment processing and clearing.
    6. Use Transaction Codes: Utilize relevant transaction codes (like FBL1N for vendor line items or FBL5N for customer line items) to analyze the transactions and identify discrepancies.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to financial accounting, such as F-28 (Incoming Payments), F-53 (Outgoing Payments), and FBL1N/FBL5N (Line Item Display).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or updates that may resolve the issue.
    • Documentation: Refer to SAP documentation or user manuals for detailed instructions on handling payment processing and clearing transactions.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.

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