How To Fix F4736 - No customer refers to account & area &

F4736 - Overview

• Message type: E = Error

• Message class: F4 - Line items/balances/configuration

• Message number: 736

• Message text: No customer refers to account & area &

What causes this issue?

No customer in control area &V2& refers to customer &V1&'s data.
This reference method causes the total of the receivables to be managed
for the referencing customer and for credit account &V1&. The credit
limit is only managed for &V1&, checking whether the credit limit was
exceeded is also only carried out there.
A two-level referencing is not possible.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message F4736 - No customer refers to account & area & ?

  The SAP error message F4736 "No customer refers to account & area &" typically occurs when there is an attempt to process a transaction related to a customer account that does not exist in the specified account area. This can happen in various financial transactions, such as invoicing, payments, or account reconciliations.
  
  Cause:
  
  Missing Customer Master Data: The customer account you are trying to reference does not exist in the system for the specified account area.
  Incorrect Account Area: The account area specified in the transaction does not match the account area where the customer is defined.
  Data Migration Issues: If data was migrated from another system, there may have been issues with the transfer of customer data.
  Inactive Customer: The customer account may be inactive or blocked, preventing transactions from being processed.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for general data or FD03 for company code data).
  Verify that the