How To Fix F4722 - Following customers have not been taken into account:


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F4 - Line items/balances/configuration

  • Message number: 722

  • Message text: Following customers have not been taken into account:

  • Show details Hide details
  • What causes this issue?

    Either no credit management master data exists for these customers, or
    the related credit account was not selected for these accounts in this
    run.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check the corresponding master data and your entries on the report
    selection screen.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F4722 - Following customers have not been taken into account: ?
    The SAP error message F4722, which states "Following customers have not been taken into account," typically occurs during the execution of financial transactions, such as during the clearing of open items in accounts receivable or accounts payable. This error indicates that there are certain customers whose open items could not be processed due to various reasons.
    Causes:
    
    Missing Customer Master Data: The customer master data may be incomplete or missing for the customers in question.
    Open Items Not Cleared: There may be open items that do not meet the criteria for clearing, such as mismatched amounts or currencies.
    Incorrect Selection Criteria: The selection criteria used for processing may not include the customers in question.
    Blocked Customers: The customers may be blocked for payment or have other restrictions that prevent processing.
    Posting Period Issues: The posting period may be closed, preventing any transactions from being processed for those customers.
    Currency Differences: If there are currency differences that are

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