How To Fix F4721 - Credit representative group changed: reorganization needed (see longtext)

SAP Error Message - Details

• Message type: E = Error

• Message class: F4 - Line items/balances/configuration

• Message number: 721

• Message text: Credit representative group changed: reorganization needed (see longtext)

What causes this issue?

You have changed the credit representative group.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To reorganise the data either use menu point 'Credit Management
--> Reorganize' or start report RVKRED09.

Procedure for System Administrators

INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F4721 - Credit representative group changed: reorganization needed (see longtext) ?

  The SAP error message F4721, which states "Credit representative group changed: reorganization needed (see longtext)," typically occurs in the context of credit management within the SAP system. This error indicates that there has been a change in the credit representative group, and as a result, a reorganization of the credit data is necessary to ensure consistency and accuracy.
  Cause:
  
  Change in Credit Representative Group: The credit representative group associated with a customer or a set of customers has been modified. This could happen due to organizational changes, updates in credit policies, or changes in the assignment of credit representatives.
  Data Inconsistency: The change in the credit representative group may lead to inconsistencies in the credit data, which the system flags as needing reorganization.
  
  Solution:
  To resolve this error, you will need to perform a reorganization of the credit data. Here are the steps you can follow:
  
  
  Access the Reorganization Transaction:
  
  Use transaction code FD32 (Change Customer Credit Management) or FD30 (Display Customer Credit Management) to check the credit representative group for the affected customers.
  Alternatively, you can use transaction code SCC4 to check the client settings.
  
  
  
  Run the Reorganization Program:
  
  Execute the reorganization program for credit management. This can typically be done using transaction code F.28 (Reorganize Credit Management Data).
  Follow the prompts to select the appropriate parameters and execute the reorganization.
  
  
  
  Check for Errors:
  
  After running the reorganization, check for any remaining errors or inconsistencies. You may need to review the logs generated during the reorganization process.
  
  
  
  Verify Changes:
  
  Once the reorganization is complete, verify that the credit representative group is correctly assigned and that there are no further issues.
  
  
  
  Related Information:
  
  Long Text: The long text associated with the error message may provide additional context or specific instructions related to your SAP version or configuration.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to credit management and data reorganization for best practices and detailed procedures.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in credit management to further investigate the underlying cause.