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Message type: E = Error
Message class: F4 - Line items/balances/configuration
Message number: 489
Message text: No authorization for displaying account balances for customer &
Error message extract from SAP system. Copyright SAP SE.
F4489
- No authorization for displaying account balances for customer & ?The SAP error message F4489, which states "No authorization for displaying account balances for customer &," typically indicates that the user does not have the necessary permissions to view the account balances for a specific customer in the SAP system. This is a common issue related to user authorizations and roles within the SAP environment.
Cause:
- Missing Authorization Object: The user may not have the required authorization object (e.g., F_BKPF_BSA for accounting documents) that allows them to view customer account balances.
- Role Assignment: The user may not be assigned to the appropriate role that includes the necessary authorizations for customer account management.
- Profile Issues: The user profile may not be correctly configured to include the necessary permissions.
- Transaction Restrictions: Certain transactions may have restrictions based on user roles or profiles.
Solution:
Check User Authorizations:
- Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization is missing.
Review User Roles:
- Go to transaction code SU01 to display the user profile and check the roles assigned to the user. Ensure that the user has roles that include the necessary authorizations for customer account balance display.
Modify Roles:
- If the user lacks the necessary roles, you may need to assign the appropriate roles that include the required authorizations. This can be done by a user administrator or someone with the necessary permissions.
Authorization Object Check:
- Check the specific authorization objects related to customer account management (e.g., F_BKPF_BSA) and ensure that the user has the necessary authorizations for the relevant company codes and customer accounts.
Consult with Security Team:
- If you are not authorized to make changes, consult with your SAP security team or administrator to review and adjust the user’s authorizations as needed.
Related Information:
Transaction Codes:
Authorization Objects:
Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations.
By following these steps, you should be able to identify and resolve the authorization issue causing the F4489 error message.
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