How To Fix F4421 - Payment terms are incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: F4 - Line items/balances/configuration

• Message number: 421

• Message text: Payment terms are incorrect

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Correct the terms of payment defined in table T052.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F4421 - Payment terms are incorrect ?

  The SAP error message F4421, which states "Payment terms are incorrect," typically occurs when there is an issue with the payment terms defined in the system for a specific transaction, such as an invoice or a payment. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Payment Terms Configuration: The payment terms may not be correctly configured in the system or may not exist for the specific customer/vendor.
  Missing Payment Terms: The payment terms field may be left blank or not filled in correctly in the transaction.
  Incompatibility with Document Type: The payment terms may not be compatible with the document type being processed.
  Customer/Vendor Master Data Issues: The payment terms assigned to the customer or vendor in their master data may be incorrect or missing.
  Transaction Type Restrictions: Certain payment terms may be restricted for specific transaction types or conditions.
  
  Solutions:
  
  
  Check Payment Terms Configuration:
  
  Go to the configuration settings in SAP (Transaction code: OBB8) and verify that the payment terms are correctly defined.
  Ensure that the payment terms are valid and active.
  
  
  
  Review Transaction Data:
  
  Check the transaction (e.g., invoice, payment) to ensure that the payment terms field is filled out correctly.
  Make sure that the payment terms are appropriate for the transaction type.
  
  
  
  Update Customer/Vendor Master Data:
  
  Access the customer or vendor master data (Transaction codes: XD02 for customers, XK02 for vendors) and verify that the correct payment terms are assigned.
  If necessary, update the payment terms in the master data.
  
  
  
  Consult with Configuration Team:
  
  If you are unsure about the payment terms or their configuration, consult with your SAP configuration team or a functional consultant who can provide insights into the setup.
  
  
  
  Check for Document Type Compatibility:
  
  Ensure that the payment terms are compatible with the document type you are working with. Some payment terms may only be applicable to certain document types.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  OBB8: Payment Terms Configuration
  XD02/XK02: Change Customer/Vendor Master Data
  FB60/FB70: Invoice Entry for Vendors/Customers
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to payment terms.
  User Documentation: Refer to SAP user documentation or training materials for guidance on payment terms and their configuration.
  
  By following these steps, you should be able to identify the cause of the F4421 error and implement the necessary solutions to resolve it.