How To Fix F2812 - Bank details entered do not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 812

  • Message text: Bank details entered do not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message F2812 - Bank details entered do not exist ?

    The SAP error message F2812 ("Bank details entered do not exist") typically occurs when you are trying to process a payment or transaction that requires bank details, but the system cannot find the relevant bank information for the specified vendor, customer, or employee. Here are the common causes, solutions, and related information for this error:

    Causes:

    1. Missing Bank Details: The vendor, customer, or employee master record does not have any bank details maintained.
    2. Incorrect Bank Details: The bank details entered may be incorrect or not properly formatted.
    3. Inactive Bank Details: The bank details may exist but are marked as inactive or not valid for the current transaction.
    4. Data Synchronization Issues: There may be issues with data synchronization between different modules or systems.
    5. Authorization Issues: The user may not have the necessary authorizations to view or access the bank details.

    Solutions:

    1. Check Master Data:

      • Go to the relevant master data (Vendor, Customer, or Employee) and verify if the bank details are correctly maintained.
      • Use transaction codes like FK03 for vendors, FD03 for customers, or PA20 for employees to view the master data.
    2. Maintain Bank Details:

      • If bank details are missing, you can add them using transaction codes like FK01 for vendors, FD01 for customers, or PA30 for employees.
      • Ensure that the bank account is active and properly configured.
    3. Verify Bank Account Validity:

      • Check if the bank account is marked as active and valid for the specific transaction type you are trying to process.
    4. Check for Data Synchronization:

      • If your organization uses multiple systems or modules, ensure that the bank details are synchronized across all relevant systems.
    5. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access and view the bank details. This may require coordination with your SAP security team.
    6. Consult SAP Notes:

      • Check for any relevant SAP Notes or updates that may address this specific error message or provide additional guidance.

    Related Information:

    • Transaction Codes:

      • FK01, FK02, FK03: Vendor Master Data
      • FD01, FD02, FD03: Customer Master Data
      • PA30: Employee Master Data
    • SAP Documentation: Refer to SAP Help Portal or SAP Community for additional insights and troubleshooting steps related to bank details and payment processing.

    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify and resolve the cause of the F2812 error in SAP.

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