How To Fix F2719 - No contact person was found with these selction criteria


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 719

  • Message text: No contact person was found with these selction criteria

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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  • What is the cause and solution for SAP error message F2719 - No contact person was found with these selction criteria ?

    The SAP error message F2719, "No contact person was found with these selection criteria," typically occurs when you are trying to access or process a contact person in the system, but the criteria you have specified do not match any existing contact person records. This can happen in various SAP modules, particularly in Financial Accounting (FI) or Customer Relationship Management (CRM).

    Causes:

    1. Incorrect Selection Criteria: The criteria you entered (such as name, ID, or other attributes) do not match any existing contact person records in the database.
    2. Data Not Maintained: There may be no contact person data maintained for the specific business partner, customer, or vendor you are trying to access.
    3. Authorization Issues: You may not have the necessary authorizations to view the contact person data.
    4. Data Deletion: The contact person may have been deleted or marked as inactive in the system.
    5. Configuration Issues: There may be configuration settings that restrict the visibility of certain contact persons.

    Solutions:

    1. Check Selection Criteria: Review the selection criteria you are using to ensure they are correct. Make sure you are using the right fields and values.
    2. Maintain Contact Person Data: If no contact person exists, you may need to create a new contact person record. This can typically be done in the relevant transaction (e.g., using transaction code BP for business partners).
    3. Verify Authorizations: Ensure that you have the necessary authorizations to view contact person data. You may need to contact your SAP security administrator for assistance.
    4. Check for Deletions: If you suspect that the contact person has been deleted, check with your data management team to see if there are any records of deletions.
    5. Consult Configuration Settings: If you suspect configuration issues, consult with your SAP Basis or configuration team to ensure that the system is set up correctly to display contact persons.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), VD03 (Display Customer), or XD03 (Display Customer - General Data) to manage contact persons.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation for detailed information on managing contact persons and understanding the data model related to business partners.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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