How To Fix F2718 - No customer was found with these selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 718

• Message text: No customer was found with these selection criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F2718 - No customer was found with these selection criteria ?

  The SAP error message F2718 ("No customer was found with these selection criteria") typically occurs when you are trying to retrieve customer data in a financial transaction or report, but the system cannot find any customer records that match the criteria you have specified. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Selection Criteria: The criteria you entered (such as customer number, name, or other filters) may not match any existing customer records in the system.
  Customer Data Not Created: The customer you are trying to access may not have been created in the system yet.
  Data Deletion or Archiving: The customer data may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: You may not have the necessary permissions to view certain customer records.
  Incorrect Company Code: The customer may not be assigned to the company code you are currently working with.
  
  Solutions:
  
  Verify Selection Criteria: Double-check the criteria you are using to search for the customer. Ensure that you are using the correct customer number, name, or other relevant details.
  Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to verify if the customer exists in the system.
  Review Company Code: Ensure that you are working within the correct company code and that the customer is assigned to that code.
  Check Authorizations: If you suspect authorization issues, consult with your SAP security team to ensure you have the necessary permissions to access customer data.
  Consult with IT Support: If you believe the customer should exist but cannot find it, consult with your IT support team to check for any data integrity issues or recent changes in the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, SE16N (Data Browser), and SE11 (Data Dictionary) to help you navigate and troubleshoot customer data issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to customer data retrieval.
  Documentation: Review SAP documentation or user manuals for guidance on managing customer master data and understanding error messages.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.