How To Fix F2718 - No customer was found with these selection criteria

F2718 - Overview

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 718

• Message text: No customer was found with these selection criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

F2718 - Details

• The SAP error message F2718 ("No customer was found with these selection criteria") typically occurs when you are trying to retrieve customer data in a financial transaction or report, but the system cannot find any customer records that match the criteria you have specified. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Selection Criteria: The criteria you entered (such as customer number, name, or other filters) may not match any existing customer records in the system.
  Customer Data Not Created: The customer you are trying to access may not have been created in the system yet.
  Data Deletion or Archiving: The customer data may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: You may not have the necessary permissions to view certain customer records.
  Incorrect Company Code: The customer may not be assigned to the company code you are currently working with.
  
  Solutions:
  
  Verify Selection Criteria: Double-check the