How To Fix F2696 - Customer &: Account group & has been replaced by &

F2696 - Overview

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 696

• Message text: Customer &: Account group & has been replaced by &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F2696 - Customer &: Account group & has been replaced by & ?

  The SAP error message F2696 indicates that a customer account has been replaced by another account due to a change in the account group. This typically occurs in the context of customer master data management, where certain account groups are no longer valid or have been updated to reflect changes in business processes or organizational structure.
  
  Cause:
  
  Account Group Change: The customer account you are trying to access or process has been assigned a new account group, which may have different attributes or settings.
  Data Migration or Cleanup: This error can occur during data migration processes or when cleaning up customer master data, where accounts are consolidated or restructured.
  Configuration Changes: Changes in the configuration of account groups in the SAP system can lead to this error if existing accounts are mapped to new groups.
  
  
  Solution:
  
  Check Customer Master Data: Review the customer master data for the affected account. You can do this using transaction codes