How To Fix F2681 - Customer &1 has account group &2: No partner maintenance defined

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 681

• Message text: Customer &1 has account group &2: No partner maintenance defined

What causes this issue?

Contact person maintenance or display is not defined for the customer
<GL:account_group>account group</> to which the contact person is
assigned.

How to fix this error?

To maintain or display the contact person, control of this account
group may need to be modified accordingly.
INCLUDE 'NA_CUST_MAINTAIN_3' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2681 - Customer &1 has account group &2: No partner maintenance defined ?

  The SAP error message F2681 indicates that there is an issue with the partner maintenance configuration for a customer account. Specifically, it means that the customer (identified by &1) has been assigned to an account group (identified by &2) that does not have any partner maintenance defined. This can prevent the system from processing transactions that require partner information, such as sales orders or invoices.
  Cause:
  
  Account Group Configuration: The account group assigned to the customer does not have partner functions defined. This can happen if the account group was created without specifying partner functions or if the configuration was changed after the customer was created.
  Missing Partner Functions: The specific partner functions (like sold-to party, ship-to party, etc.) that are required for the customer account group are not set up in the system.
  Customer Master Data: The customer master data may not have been fully maintained, leading to missing partner information.
  
  Solution:
  
  
  Check Account Group Configuration:
  
  Go to the transaction code OBD2 (for Sales Area Data) or OBD3 (for Customer Account Groups) in SAP.
  Verify the configuration of the account group assigned to the customer. Ensure that partner functions are defined for that account group.
  
  
  
  Define Partner Functions:
  
  If partner functions are missing, you can define them by going to the transaction code OBD2 and selecting the appropriate account group. Add the necessary partner functions that are required for your business processes.
  
  
  
  Maintain Customer Master Data:
  
  Use transaction code XD02 (Change Customer) or FD02 (Change Customer - Financial) to maintain the customer master data.
  Ensure that the partner functions are correctly assigned to the customer. You may need to add or modify partner functions as necessary.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP administrator for specific guidelines on configuring partner functions and account groups.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction that was causing the error to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02: Change Customer (General Data)
  FD02: Change Customer (Financial Data)
  OBD2: Define Partner Functions for Customer Account Groups
  OBD3: Display Partner Functions for Customer Account Groups
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to customer master data and account group configurations.
  
  
  By following these steps, you should be able to resolve the F2681 error and ensure that partner maintenance is correctly defined for the customer account group in question.