How To Fix F2677 - Customer &1 does not exist for contact person &2

F2677 - Overview

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 677

• Message text: Customer &1 does not exist for contact person &2

What causes this issue?

A conact person must be assigned to a specific customer. The assignment
is either carried out during customer master maintenance or when the
contact person is being maintained. The partner entered here has not
been assigned to a customer. This means that there are inconsistencies
in the database.

How to fix this error?

Inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2677 - Customer &1 does not exist for contact person &2 ?

  The SAP error message F2677 indicates that the system cannot find a customer record for the specified contact person. This error typically arises in scenarios where a contact person is being linked to a customer, but the customer does not exist in the system or is not properly configured.
  
  Cause:
  
  Non-Existent Customer: The customer number specified in the transaction does not exist in the SAP system.
  Incorrect Contact Person: The contact person specified may not be correctly assigned to the customer or may not exist in the system.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the customer or contact person records.
  Authorization Issues: The user may not have the necessary permissions to view or access the customer or contact person data.
  
  
  Solution:
  
  
  Verify Customer Existence:
  
  Check if the customer number exists in the system. You can do this by navigating to the customer master data transaction (e.g., XD03