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Message type: E = Error
Message class: F2 - Master Data Maintenance: Customer, Vendor
Message number: 622
Message text: Enter a customer number first
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message F2622 ("Enter a customer number first") typically occurs in the context of financial transactions or customer-related processes within the SAP system. This error indicates that the system requires a customer number to be entered before proceeding with the transaction or operation you are attempting to perform.
Cause:
- Missing Customer Number: The most common cause of this error is that the user has not entered a customer number in the relevant field.
- Incorrect Screen Navigation: The user may have navigated to a screen that requires a customer number without first selecting or entering one.
- Configuration Issues: In some cases, there may be configuration settings in the SAP system that require a customer number for certain transactions, and these settings may not be properly aligned with the user's workflow.
Solution:
- Enter a Customer Number: The simplest solution is to ensure that you enter a valid customer number in the designated field before proceeding. Make sure the customer number exists in the system.
- Check for Required Fields: Review the transaction or screen you are working on to ensure that all required fields, including the customer number, are filled out correctly.
- Review Transaction Flow: If you are following a specific process or transaction flow, ensure that you are not skipping any steps that would normally require you to select or enter a customer number.
- Consult Documentation: If you are unsure about the required fields for a specific transaction, consult the SAP documentation or help resources related to that transaction.
- Contact Support: If the issue persists after entering a customer number, it may be beneficial to contact your SAP support team or system administrator for further assistance. They can check for any underlying configuration issues or system errors.
Related Information:
By following these steps, you should be able to resolve the error and continue with your SAP transactions.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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