How To Fix F2610 - Customer material info. is not defined

F2610 - Overview

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 610

• Message text: Customer material info. is not defined

What causes this issue?

The <GL:customer-material_info_record>customer-material info record</>
can only be called up if you enter a sales organization and
distribution channel during a change or display transaction.

Error message extract from SAP system. Copyright SAP SE.

F2610 - Details

• The SAP error message "F2610 Customer material info. is not defined" typically occurs when there is an attempt to process a transaction that requires customer-material information, but such information has not been set up in the system. This can happen in various scenarios, such as during sales order creation, delivery processing, or billing.
  
  Cause:
  
  Missing Customer-Material Info Record: The primary cause of this error is that there is no customer-material info record defined for the specific combination of customer and material in the system.
  Incorrect Customer or Material: The customer or material number entered may be incorrect or not exist in the system.
  Data Inconsistency: There may be inconsistencies in the master data that prevent the system from finding the required information.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Create Customer-Material Info Record:
  
  Navigate to the transaction code VD51 (for creating customer-material info records).
  Enter the customer number and material number.
  Fill in the necessary details and