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Message type: E = Error
Message class: F2 - Master Data Maintenance: Customer, Vendor
Message number: 579
Message text: These bank details/IBAN still have uncanceled SEPA mandates
You want to change or delete bank details / an IBAN in the customer
master. However, SEPA mandates with statuses other than 4 (reversed), 5
(obsolete), or 6 (expired) still exist for these bank details / IBAN.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
If you want to delete the bank details entirely, first reverse all
related SEPA mandates and then proceed with deleting the bank details
(you do not need to reverse any obsolete or expired SEPA mandates).
If you want to change the IBAN but keep the existing SEPA mandates, you
need to activate the automatic transfer of bank data changes so that the
link to the SEPA mandates remains. Otherwise this connection is lost
when the IBAN is changed and the mandates can only be processed using
transaction FSEPA_M2 until a new IBAN is entered.
Alternatively, you can first create new bank details with the new IBAN
and manually change the IBAN in all the SEPA mandates that belong to the
old bank details. You can then delete the old bank details.
You can activate the automatic transfer of bank data changes in
transaction <DS:TRAN.FI_APAR_SEPA_CUST>FI_APAR_SEPA_CUST</> by enabling
the parameter <DS:TX.SE_TRANSFER_BANK_DET>Transfer changed bank data
into mandate</>.
Error message extract from SAP system. Copyright SAP SE.
The SAP error message F2579 indicates that there are uncanceled SEPA mandates associated with the bank details or IBAN you are trying to process. This typically occurs when you attempt to change or delete bank details that are still linked to active SEPA mandates in the system.
Cause:
- Active SEPA Mandates: The primary cause of this error is that there are existing SEPA mandates that have not been canceled. SEPA mandates are agreements that allow a creditor to collect payments from a debtor's bank account.
- Data Integrity: SAP enforces data integrity rules to ensure that changes to bank details do not disrupt existing payment agreements.
Solution:
To resolve this error, you can follow these steps:
Check Existing Mandates:
- Navigate to the SEPA mandate management area in SAP.
- Identify the active mandates associated with the specific bank details or IBAN.
Cancel or Modify Mandates:
- If the mandates are no longer needed, you can cancel them. This typically involves going to the SEPA mandate management transaction and selecting the option to cancel the mandate.
- If the mandates need to be modified, ensure that you follow the correct procedures to update them without causing conflicts.
Update Bank Details:
- Once the mandates are canceled or modified, you should be able to update or delete the bank details/IBAN without encountering the error.
Consult Documentation:
- Refer to SAP documentation or your organization's SAP support team for specific instructions on managing SEPA mandates and bank details.
Related Information:
If you continue to experience issues after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP financial processes.
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