How To Fix F2578 - Data of customer &1 are being transferred for the mandate sender

F2578 - Overview

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 578

• Message text: Data of customer &1 are being transferred for the mandate sender

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You can make the following settings for this message F2 578:
'I' / '-': The customer data is transferred for the mandate sender and
this message is then either displayed or not displayed.
'E': The customer data is not transferred for the mandate sender and
this message is not displayed afterwards.
'W': Whether the customer data is transferred for the mandate sender is
decided interactively by answering a question.

Procedure for System Administrators

INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

F2578 - Details

• The SAP error message F2578 typically indicates an issue related to the transfer of customer data for a mandate sender in the context of electronic payments or direct debits. This error can occur in the Financial Accounting (FI) module, particularly when dealing with SEPA (Single Euro Payments Area) mandates or similar electronic payment processes.
  
  Cause:
  The error message F2578 can arise due to several reasons, including:
  
  Missing Customer Data: The customer master data may not be fully maintained, leading to incomplete information being sent for the mandate.
  Incorrect Mandate Configuration: The mandate itself may not be correctly set up or linked to the customer.
  Data Transfer Issues: There may be issues with the data transfer process, such as incorrect mapping or missing fields.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the customer data.
  Technical Issues: There could be underlying technical issues in the SAP system, such as bugs or configuration