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How To Fix F2324 - No authorization for marking customer & for deletion


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 324

  • Message text: No authorization for marking customer & for deletion

  • Show details Hide details
  • INCLUDE 'NA_FI_BERECHTIGUNG' OBJECT DOKU ID TX LANGUAGE E
    Authorization object:
    &V2&
    Parameters:
    Activity: &V3&
    Application authorization: &V4&

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F2324 - No authorization for marking customer & for deletion ?

    The SAP error message F2324, which states "No authorization for marking customer & for deletion," typically occurs when a user attempts to mark a customer for deletion in the SAP system but lacks the necessary authorizations to perform this action. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Authorization Issues: The user does not have the required authorization object to mark a customer for deletion. This is often related to the authorization objects associated with customer master data management.
    2. Role Configuration: The user's role may not include the necessary permissions to perform deletion actions on customer records.
    3. System Settings: There may be system settings or configurations that restrict certain users from marking customers for deletion.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after encountering the error to check which authorization check failed. This will provide insight into what specific authorization is missing.
      • Review the authorization objects related to customer master data, such as F_BKPF_BWA (Accounting Document) or F_KNA1_AKT (Customer Master Data).
    2. Role Adjustment:

      • If you have the necessary administrative rights, you can adjust the user’s roles in transaction PFCG. Ensure that the role assigned to the user includes the necessary authorizations for customer deletion.
      • If you do not have the rights, contact your SAP security administrator to request the necessary authorizations.
    3. Consult Documentation:

      • Review SAP documentation or internal guidelines regarding customer master data management to understand the specific authorizations required for marking customers for deletion.
    4. Testing:

      • After adjustments are made, test the changes by attempting to mark the customer for deletion again.

    Related Information:

    • Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to customer master data. This includes understanding the fields and values that need to be set for the user roles.

    • Transaction Codes:

      • SU01: User maintenance to check or modify user roles.
      • PFCG: Role maintenance to create or modify roles and their associated authorizations.
      • SE93: To check for any custom transaction codes that might be related to customer deletion.
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues or provide updates related to authorization errors.

    If the issue persists after checking authorizations and roles, it may be beneficial to consult with your SAP Basis or security team for further investigation.

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