How To Fix F2297 - Activation of clearing deactivates alternative payers

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 297

• Message text: Activation of clearing deactivates alternative payers

What causes this issue?

You have activated clearing with vendors.

System Response

Activation of clearing with vendors suppresses the entry of the
alternative payer at document level in the payment program.
When clearing and alternative payer is used at document level at the
same time, the payment program is unable to uniquely identify the payer.
Therefore, the program does not support this. For more information, see
SAP Note 1107672.

How to fix this error?

If you want to use alternative payers in the payment program, deactivate
clearing with vendors.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2297 - Activation of clearing deactivates alternative payers ?

  The SAP error message F2297, which states "Activation of clearing deactivates alternative payers," typically occurs in the context of financial transactions involving alternative payers in accounts receivable or accounts payable. This error indicates that the system is preventing the activation of clearing for a transaction because it would conflict with the use of alternative payers.
  Cause:
  
  Alternative Payers Configuration: The error arises when a document is set up with alternative payers, and the system detects that activating clearing would disrupt the existing configuration.
  Clearing Settings: The clearing settings in the document may not be compatible with the alternative payer setup. For example, if a document is linked to multiple payers, activating clearing could lead to ambiguity in payment processing.
  Document Type Restrictions: Certain document types may have restrictions regarding the use of alternative payers and clearing.
  
  Solution:
  
  Review Document Settings: Check the document in question to see if it is correctly configured for alternative payers. Ensure that the alternative payer settings are appropriate for the transaction.
  Deactivate Alternative Payers: If clearing is necessary, consider deactivating the alternative payer functionality for that specific document. This can be done by adjusting the settings in the document or transaction.
  Consult Configuration: Review the configuration settings in the SAP system related to accounts receivable/payable and alternative payers. Ensure that the settings align with your business processes.
  Use Standard Payer: If possible, switch to using a standard payer instead of an alternative payer for the transaction that requires clearing.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as there may be fixes or enhancements related to this issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to error F2297. SAP Notes often provide specific solutions or workarounds.
  Documentation: Review SAP documentation on accounts receivable and payable, particularly sections related to alternative payers and clearing processes.
  Testing: If changes are made to the configuration or document settings, conduct thorough testing to ensure that the changes do not adversely affect other transactions or processes.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP financial modules for further assistance.