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Message type: E = Error
Message class: F2 - Master Data Maintenance: Customer, Vendor
Message number: 268
Message text: Proof of delivery time frame can only be maint. if proof of del.is relev.
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F2268
- Proof of delivery time frame can only be maint. if proof of del.is relev. ?The SAP error message F2268 indicates that there is an issue with the configuration or data related to the proof of delivery (POD) in the system. Specifically, it suggests that the time frame for maintaining proof of delivery can only be set if the proof of delivery is relevant for the transaction or process you are working with.
Cause:
- Proof of Delivery Relevance: The error occurs when the system is trying to maintain a time frame for proof of delivery, but the relevant settings or indicators for proof of delivery are not activated or configured correctly in the system.
- Configuration Issues: There may be a configuration issue in the SAP system where the proof of delivery is not set up for the specific document type or transaction you are working with.
- Missing Data: The necessary data or settings related to proof of delivery may be missing or incorrectly set up in the master data or transaction data.
Solution:
Check Configuration:
- Go to the configuration settings for proof of delivery in SAP. This can typically be found in the SPRO transaction under Logistics Execution or Sales and Distribution, depending on your specific use case.
- Ensure that the proof of delivery is activated for the relevant document types and that the necessary settings are in place.
Review Document Type Settings:
- Check the document type you are working with to ensure that it is configured to allow proof of delivery. This may involve checking the settings in the sales order, delivery, or billing document types.
Verify Master Data:
- Ensure that the relevant master data (such as customer master, material master, etc.) has the necessary settings for proof of delivery. This includes checking if the proof of delivery indicator is set correctly.
Consult Documentation:
- Review SAP documentation or help resources related to proof of delivery to ensure that you are following the correct procedures and that all necessary configurations are in place.
Testing:
- After making any changes, perform tests to ensure that the error no longer occurs and that the proof of delivery functionality works as expected.
Related Information:
If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP logistics or sales and distribution.
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