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Message type: E = Error
Message class: F2 - Master Data Maintenance: Customer, Vendor
Message number: 267
Message text: Enter sales area completely or not at all
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F2267
- Enter sales area completely or not at all ?The SAP error message F2267, "Enter sales area completely or not at all," typically occurs when you are trying to create or modify a sales document (like a sales order or quotation) and the system requires you to provide a complete sales area or none at all. The sales area in SAP consists of three components: Sales Organization, Distribution Channel, and Division.
Cause:
- Incomplete Sales Area Information: You may have entered partial information for the sales area. For example, you might have specified a Sales Organization and Distribution Channel but left the Division blank.
- Configuration Issues: There may be issues with the configuration of the sales area in the system, such as missing or incorrect settings in the master data.
- Data Entry Error: The user may have inadvertently left out one or more components of the sales area.
Solution:
Complete the Sales Area: Ensure that you enter all three components of the sales area (Sales Organization, Distribution Channel, and Division) when creating or modifying the sales document. If you do not want to specify a sales area, you should leave all fields blank.
Check Master Data: Verify that the relevant master data (like customer master records) is correctly set up with the appropriate sales area. You can check this in the customer master data (transaction code
XD03
for display).Review Configuration: If you have the necessary authorizations, check the configuration settings in the SAP system to ensure that the sales area is correctly defined. This can be done in the SPRO transaction under Sales and Distribution settings.
Consult Documentation: If you are unsure about the sales area requirements, refer to the SAP documentation or consult with your SAP functional consultant for guidance.
User Training: If this error is common among users, consider providing training on how to correctly enter sales area information in sales documents.
Related Information:
Sales Area Components:
Transaction Codes:
VA01
: Create Sales OrderVA02
: Change Sales OrderVA03
: Display Sales OrderXD03
: Display Customer MasterSAP Notes: Check SAP Notes for any known issues or updates related to this error message.
By ensuring that the sales area is fully specified or left blank, you should be able to resolve the F2267 error message.
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