How To Fix F2191 - You are not allowed to maintain the contact person for a consumer

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 191

• Message text: You are not allowed to maintain the contact person for a consumer

What causes this issue?

The contact partner for a consumer is the consumer him/herself and darf
may not be changed here. This is to prevent inconsistencies with the
central trading partner.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Carry out name and address maintenance for the consumer using
transactions LK01 (create), LK02 (change), or LK03 (display).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2191 - You are not allowed to maintain the contact person for a consumer ?

  The SAP error message F2191, "You are not allowed to maintain the contact person for a consumer," typically occurs when a user attempts to maintain or edit the contact person information for a consumer account but lacks the necessary authorizations or permissions to do so.
  Cause:
  
  Authorization Issues: The user does not have the required authorization to maintain contact person data for consumer accounts. This is often due to missing roles or authorizations in the user's profile.
  Configuration Settings: The system may have specific configuration settings that restrict certain users from maintaining contact person information for consumer accounts.
  Data Protection Policies: There may be data protection or privacy policies in place that restrict access to certain sensitive information.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to maintain contact person data.
  This can be done by an SAP security administrator who can check the authorization objects related to customer master data maintenance.
  
  
  
  Adjust User Roles:
  
  If the user lacks the necessary authorizations, the security administrator can assign the appropriate roles or modify existing roles to include the required permissions.
  
  
  
  Consult Configuration Settings:
  
  If the authorization settings are correct, check the configuration settings in the SAP system to ensure that there are no restrictions placed on maintaining contact person data for consumer accounts.
  
  
  
  Review Data Protection Policies:
  
  If applicable, review any data protection policies that may be affecting the ability to maintain contact person information. Ensure compliance with these policies while granting necessary access.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations and configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to customer master data maintenance, such as XD01, XD02, or XD03.
  Authorization Objects: Common authorization objects related to customer master data include F_BKPF_BSA (Accounting Document) and F_KNA1_AKT (Customer Master Data).
  User Roles: Ensure that the user is assigned to roles that include transaction codes for maintaining customer data and contact persons.
  
  By following these steps, you should be able to resolve the error message F2191 and successfully maintain the contact person information for consumer accounts in SAP.