How To Fix F2155 - Customer &1 has already been created for company code &2 sales area &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 155

  • Message text: Customer &1 has already been created for company code &2 sales area &3

  • Show details Hide details
  • What causes this issue?

    The customer mentioned has already been created for this
    <GL:company_code>company code</> and/or this <GL:sales_area>sales
    area</>.

    How to fix this error?

    You can display all valid sales areas for a customer as well as all
    areas in which the customer has already been created with the menu path
    "Extras" -> "Sales areas" -> "All sales areas", or "Customer sales
    areas".

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F2155 - Customer &1 has already been created for company code &2 sales area &3 ?

    The SAP error message F2155 indicates that a customer record already exists for the specified company code and sales area. This error typically occurs when you attempt to create a new customer master record in the system, but a record with the same key (company code and sales area) already exists.

    Cause:

    1. Duplicate Entry: The most common cause is that the customer you are trying to create has already been created in the system for the specified company code and sales area.
    2. Incorrect Data Entry: There may be a mistake in the data you are entering, such as using the wrong company code or sales area.
    3. Data Migration Issues: If data was migrated from another system, there may be duplicates that were not cleaned up.

    Solution:

    1. Check Existing Customers: Before creating a new customer, check if the customer already exists in the system. You can do this by using transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Company Code).
    2. Use the Correct Data: Ensure that you are entering the correct company code and sales area when creating the customer. Double-check the details you are inputting.
    3. Modify Existing Customer: If the customer already exists and you need to make changes, consider modifying the existing customer record instead of creating a new one. Use transaction codes XD02 or FD02 for this purpose.
    4. Consult with Your Team: If you are unsure about the customer record, consult with your team or the person responsible for customer data management to avoid duplicates.
    5. Data Cleanup: If you suspect that there are duplicate records due to data migration or other issues, consider running a data cleanup process to identify and resolve duplicates.

    Related Information:

    • Transaction Codes:

      • XD01: Create Customer (General Data)
      • XD02: Change Customer (General Data)
      • XD03: Display Customer (General Data)
      • FD01: Create Customer (Company Code)
      • FD02: Change Customer (Company Code)
      • FD03: Display Customer (Company Code)
    • SAP Notes: Check SAP Notes for any specific issues or patches related to customer master data management.

    • User Authorization: Ensure that you have the necessary authorizations to create or modify customer records in the system.

    By following these steps, you should be able to resolve the F2155 error and manage customer records effectively in SAP.

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