How To Fix F2153 - Customer & has not been created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 153

  • Message text: Customer & has not been created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message F2153 - Customer & has not been created ?

    The SAP error message F2153, which states "Customer & has not been created," typically occurs when you attempt to perform a transaction involving a customer that has not been set up in the system. This can happen in various contexts, such as when trying to post an invoice, create a sales order, or perform any other operation that requires a customer record.

    Cause:

    1. Customer Not Created: The most straightforward cause is that the customer record has not been created in the SAP system.
    2. Incorrect Customer Number: You may be using an incorrect or invalid customer number.
    3. Customer Status: The customer may exist but could be inactive or blocked, preventing transactions from being processed.
    4. Data Entry Error: There might be a typographical error in the customer number or name.

    Solution:

    1. Create the Customer Record:

      • Navigate to the customer master data creation transaction (e.g., XD01 for general data, FD01 for financial data).
      • Enter the required details to create the customer record.
      • Ensure that you fill in all mandatory fields and save the record.
    2. Verify Customer Number:

      • Double-check the customer number you are using in your transaction.
      • Ensure that it matches the customer number in the system.
    3. Check Customer Status:

      • Use transaction XD03 to display the customer master data.
      • Check if the customer is active or blocked. If blocked, you may need to unblock it or create a new customer.
    4. Consult with Your SAP Administrator:

      • If you do not have the necessary permissions to create or modify customer records, contact your SAP administrator or the relevant department to assist you.
    5. Review Configuration:

      • If you are responsible for system configuration, ensure that the customer account groups and related settings are correctly configured.

    Related Information:

    • Transaction Codes:

      • XD01: Create Customer (General Data)
      • XD02: Change Customer
      • XD03: Display Customer
      • FD01: Create Customer (Financial Data)
      • FD02: Change Customer (Financial Data)
      • FD03: Display Customer (Financial Data)
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create or modify customer records.

    • Documentation: Refer to SAP documentation or help files for more detailed instructions on customer master data management.

    By following these steps, you should be able to resolve the F2153 error and successfully create or access the customer record in SAP.

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