How To Fix F2157 - Customer &1 already exists in sales area &2 &3 &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 157

  • Message text: Customer &1 already exists in sales area &2 &3 &4

  • Show details Hide details
  • What causes this issue?

    The customer mentioned has already been created for the
    <GL:sales_area>sales area</> specified.

    How to fix this error?

    You can display all sales areas valid for customers by selecting
    "Extras" -> "Sales areas" -> "All sales areas" or <LS>Customer sales
    areas</>, as well as the areas for which a customer has already been
    maintained by selecting.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F2157 - Customer &1 already exists in sales area &2 &3 &4 ?

    The SAP error message F2157 indicates that a customer already exists in the specified sales area. This error typically occurs when you are trying to create a new customer record in a sales area where a customer with the same details already exists. The message provides the customer number and the sales area details (which include the company code, sales organization, and distribution channel).

    Cause:

    1. Duplicate Customer Entry: The primary cause of this error is that the customer you are trying to create already exists in the system for the specified sales area.
    2. Incorrect Data Entry: There may be a mistake in the data you are entering, leading to a conflict with an existing customer record.
    3. Data Migration Issues: If data has been migrated from another system, there may be duplicates that were not cleaned up.

    Solution:

    1. Check Existing Customers: Before creating a new customer, check if the customer already exists in the system. You can do this by using transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
    2. Use Existing Customer: If the customer already exists, consider using the existing customer record instead of creating a new one.
    3. Modify Existing Customer: If you need to update the existing customer’s information, use the appropriate transaction code (e.g., XD02 for general data or VD02 for sales area data).
    4. Data Cleanup: If you suspect that there are duplicate records due to data migration, you may need to perform a data cleanup to remove or merge duplicates.
    5. Consult with IT or SAP Support: If you are unsure about how to proceed or if the issue persists, consult with your IT department or SAP support for further assistance.

    Related Information:

    • Transaction Codes:

      • XD01: Create Customer (General Data)
      • XD02: Change Customer (General Data)
      • XD03: Display Customer (General Data)
      • VD01: Create Customer (Sales Area)
      • VD02: Change Customer (Sales Area)
      • VD03: Display Customer (Sales Area)
    • Sales Area Components: The sales area consists of the following components:

      • Company Code: The legal entity for financial reporting.
      • Sales Organization: The organizational unit responsible for sales.
      • Distribution Channel: The means through which products or services reach customers.
    • SAP Notes: Check SAP Notes for any known issues or patches related to customer creation and management.

    By following these steps, you should be able to resolve the error and manage customer records effectively in SAP.

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